Indoor & Outdoor Gas Fireplace Service
FirePlaceFix services the Vegas Valley. We specialize in servicing residential and commercial gas fireplaces and are the leaders in Fire Glass beautification.
Outside Fireplace Maintenance & Service
Service / Cleaning / Maintenance starting at $195
Inside Fireplace Mantenance Starting at just $125.00 for standard size fireplaces
Fire Pit maintenance & Service
Service / Cleaning / Maintenance starting at $195
Meet the FirePlaceFix Team
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Mariah Jones
Owner
Deb O'Donohue
Office / Marketing
Jerry
Technician Fireplace / HVAC
Josh
Technician Fireplace / HVAC
Camilo
Technician Fireplace / HVAC
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Joene
Office
Indoor & Outdoor Gas Fireplace Maintenance Fire Pit Maintenance
Pilot Light Relighting, Cleaning, Inspections, service & Maintenance
Commercial
Fireplace Maintenance & Service
Custom Residential Fire Glass & Log Kits
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Fireplace Fix offers highly trained technicians to service or maintenance your indoor & outdoor gas fireplace. Depending on the time of year, most service appointments are done within 48 hours!
- Pilot Relighting
- Gas Fireplace Maintenance
- Indoor / Outdoor Fireplace Maintenance
- Commercial Fireplace Maintenance
- Fire Glass & Log Kits available
- Fire Pit Maintenance
- Fire Glass with custom, fabricated pan to retain fire glass
- Fireplace Log Kits
- We work on Marco, Temco, Majestic, Napoleon, Empire Boulevard, Superior, Montigo, ValCourt, Heat & Glo, Heatilator,
What our customers say
★★★★★
11/13/23Our fireplace pilot light was out and the switch to turn it on no longer working so we needed to have someone take care of it before the winter weather sets in. Reached out to FireplaceFix who gave me the price and details of what that would include and we made the appointment. Carmelo turned up right on time today and set to work. He did a beautiful job cleaning and vaccuuming out the fireplace, got the pilot working again and replaced the switch. The price was exactly what we were quoted. Great job! I would highly recommend FireplaceFix - they'll fix it and at a very good price too!
You direct messaged on Nov 13, 2023 at 1:52 PM
Thank you Alison for your wonderful review! Did Camilo leave you some hot coco? I’m so happy you were pleased with our service. I will make sure to pass along your kind words to Camilo, it means the world to both him as well as us! And we’re thrilled you’re able to get cozy in front of your fireplace just in time for the chilly temperatures!
You direct messaged on Nov 13, 2023 at 1:52 PM
Thank you Alison for your wonderful review! Did Camilo leave you some hot coco? I’m so happy you were pleased with our service. I will make sure to pass along your kind words to Camilo, it means the world to both him as well as us! And we’re thrilled you’re able to get cozy in front of your fireplace just in time for the chilly temperatures!
YElp review
★★★★★
11/13/23Just in time for the cold weather, we once again have working fireplaces thanks to FireplaceFix. The entire process was great--from the clear communication about the appointment to the great service tech who did a fabulous job.
You publicly responded on Nov 13, 2023 at 12:37 PM
Kari, we appreciate you taking the time to write a five star review for our business! It truly means the world to us to hear that you were happy with our process and that the appointment went well with Josh your Technician. We will be sure to pass along your kind words to him!
You publicly responded on Nov 13, 2023 at 12:37 PM
Kari, we appreciate you taking the time to write a five star review for our business! It truly means the world to us to hear that you were happy with our process and that the appointment went well with Josh your Technician. We will be sure to pass along your kind words to him!
YELP REVIEW
★★★★★
11/10/23From the first initial call with Deb to confirmation texts nothing but professional service. Tech Camilo was awesome n helped explain how to on fireplace. Mahalo for everything n I'll be in contact for future
You publicly responded on Nov 10, 2023 at 9:02 PM
Mahalo Stephen for your very kind review! I will make sure to share your encouraging words with Camilo!
You publicly responded on Nov 10, 2023 at 9:02 PM
Mahalo Stephen for your very kind review! I will make sure to share your encouraging words with Camilo!
YELp REVIEW
5 Star YELP and Google ratings from our amazing clients!
★★★★★12/15/23Very happy with this entire experience! Starting with my initial interaction with Deb (delightful!), and ending with the kind and professional Camilo. Extremely pleased. Would highly recommend this company.
You publicly responded on Dec 15, 2023 at 5:23 PM
Marji, what a wonderful 5 Star review, thank you so much! You were delightful from the first moment we spoke as well! I will make sure to pass on your very lovely review to Camilo! Enjoy your fireplace and happy holidays to you and yours from us and ours!
You publicly responded on Dec 15, 2023 at 5:23 PM
Marji, what a wonderful 5 Star review, thank you so much! You were delightful from the first moment we spoke as well! I will make sure to pass on your very lovely review to Camilo! Enjoy your fireplace and happy holidays to you and yours from us and ours!
★★★★★
12/16/23Josh came out and quickly diagnosed my gas fireplace issue. He made sure I understood everything he did to fix the problem and provided helpful advice to maintain the gas fireplace. Highly recommended!
You publicly responded on Dec 16, 2023 at 5:06 PM
Thank you Jason, we appreciate you choosing to work with us and sharing your experience! I’ll pass on your fantastic review to the wonderful Josh!
You publicly responded on Dec 16, 2023 at 5:06 PM
Thank you Jason, we appreciate you choosing to work with us and sharing your experience! I’ll pass on your fantastic review to the wonderful Josh!
★★★★★
5.0 star rating on YELP 12/2723
I would highly recommend this company. They responded immediately and I made an appointment. They sent out a reminder before the service call. Josh the technician showed up on time and did a great job servicing our fireplace.
You publicly responded on Dec 27, 2023 at 10:03 AM
Marilyn, thank you for your great review! We appreciate you taking the time to share your experience! Glad to hear Josh did a great job. I will make sure to pass along your kind words to him! Happy new year to you and yours!
You publicly responded on Dec 27, 2023 at 10:03 AM
Marilyn, thank you for your great review! We appreciate you taking the time to share your experience! Glad to hear Josh did a great job. I will make sure to pass along your kind words to him! Happy new year to you and yours!
★★★★★
4/1/21
Mariah showed up on time and was able to get our fireplace in working order in 25 minutes. Found the piece we thought was missing! Another company tore it apart and wanted $1500 plus labor to repair. Mariah's cost was $120! OMG, what a difference and working just great! If you need fireplace repair, this would be the first place I would call. From Deb who answered the phone to excellent service and pricing, you cannot go wrong! Thank you Fireplacefix.com
Kathy C. Las Vegas, NV
★★★★★
5.0 star YELP rating 11/13/2020 Exceptional work and outstanding customer service. Great communication between Deb and Mariah and he did a wonderful job getting my fireplace running again. I would highly recommend using FireplaceFix for your in home needs. Thanks again for everything!! Five Stars
Ryan S. Southwest, Las Vegas, NV
★★★★★
5.0 star rating 2/4/2021 We are so glad we found you. When we bought our new-to-us home, we discovered that the fireplace grate was missing. Unfortunately that model was discontinued and no parts are available. According to the fireplace representative from Heat and Glo, it necessitates taking out the fireplace insert and redoing the entire fireplace (including tearing out the current tile surround) to accommodate a new model. We were quoted nearly $5K, not counting what it would cost to re-do the fireplace surround.
We looked for an alternative and contacted Fireplace Fix. Deborah whose communications with us is topnotch, suggested that Mariah come and check it out. He did, and thought maybe he can have a new grate made but that's a long shot. Deborah asked if we would consider fire glass. We didn't even think of that as an option. What a terrific idea!
So Mariah modified our gas fireplace. And before doing that, he even cleaned it out as well as the glass plate. He made sure that the modification included a very visible indication showing the pilot light. He also fixed the cover plate that kept coming off. We chose smooth "diamond-shaped" fire glass and are quite happy with the final effect. The fireplace emits the right amount of heat. And changing over to the fire glass transformed the fireplace from something traditional (albeit with fake logs) to contemporary.
We're extremely happy with the cheerful and prompt communications and the exceptional work...and also very happy for the suggestion that turned out to be the best and least expensive solution. Thank you! Five stars all the way! star YELP rating
We looked for an alternative and contacted Fireplace Fix. Deborah whose communications with us is topnotch, suggested that Mariah come and check it out. He did, and thought maybe he can have a new grate made but that's a long shot. Deborah asked if we would consider fire glass. We didn't even think of that as an option. What a terrific idea!
So Mariah modified our gas fireplace. And before doing that, he even cleaned it out as well as the glass plate. He made sure that the modification included a very visible indication showing the pilot light. He also fixed the cover plate that kept coming off. We chose smooth "diamond-shaped" fire glass and are quite happy with the final effect. The fireplace emits the right amount of heat. And changing over to the fire glass transformed the fireplace from something traditional (albeit with fake logs) to contemporary.
We're extremely happy with the cheerful and prompt communications and the exceptional work...and also very happy for the suggestion that turned out to be the best and least expensive solution. Thank you! Five stars all the way! star YELP rating
Pacita D. Las Vegas , NV
★★★★★
5.0 star YELP rating 11/14/2020 Highly recommend this company! We moved into our new rental house a month ago and the gas company couldn't light the pilot for our gas fireplace. The tech said we needed a new part. I messaged Fireplace Fix due to their high ratings and they did not disappoint. I was quoted $175 for the part I thought we needed. Mariah came out the next day for our service. Turns out the part was working fine. Everything just needed a deep cleaning. Any other company would have charged us for the part AND the cleaning, but Mariah was so honest and helpful. He saved us a lot of money and made our day! Our fireplace is working just in time for winter. I will 100% be contacting them for any fireplace needs in the future.
Jessica C. Las Vegas, NV
★★★★★
11/20/23Maintenance for gas fireplace
I rate FireplaceFix a 5+! They returned my call quickly and fixed my fireplace at a most reasonable rate. Beyond that, their customer service was exceptional from the first call until the technician finished and closed the door.
You publicly responded on Nov 20, 2023 at 3:40 PM
Patti, you are so kind to take the time to write such a wonderful five star review, thank you so much! I will be sure to pass along your positive review to Josh, your technician. Happy Thanksgiving to you and yours!
I rate FireplaceFix a 5+! They returned my call quickly and fixed my fireplace at a most reasonable rate. Beyond that, their customer service was exceptional from the first call until the technician finished and closed the door.
You publicly responded on Nov 20, 2023 at 3:40 PM
Patti, you are so kind to take the time to write such a wonderful five star review, thank you so much! I will be sure to pass along your positive review to Josh, your technician. Happy Thanksgiving to you and yours!
We love what we do!
★★★★★
5.0 star rating 1/27/2021 Absolutely stellar experience from my initial call to the appointment. Folks had warned me that it would be VERY difficult to find a legit Fireplace maintenance company, but you know what!?! FireplaceFix is the one! We had just moved in to our new house, inherited a gas fireplace that didn't turn on. The electrician looked at the switch, there was power coming through so we assumed there was something going on with the fireplace. I searched on Yelp, found FireplaceFix, texted way too early in the morning (sorry again!) yet got a call right away with all of the info I needed and an appointment for a technician to check things out. The technician was amazing, the fireplace just needed maintenance and it is back and running. No gimmicks no upsales, it was the smoothest experience ever! Thank you!
Julia F. Los Angeles, CA
★★★★★
5.0 star rating 5/1/2021 Fireplace Fix gave my fireplace a complete makeover and it looks AMAZING!! They made everything so easy. From the vision to the timing and installation. Thank you so much!!
AMAZING transformation by Fireplace Fix!
AMAZING transformation by Fireplace Fix!
Kacey M. Henderson, NV
★★★★★
5.0 star rating. 4/28/2021 Didn't take him long to get my old gas fireplace back in working order. Showed up when scheduled and left my home as clean as when he arrived. Pleasant to deal with and the price was fair. Will use them when I decide to upgrade.
Ralph M. Las Vegas , NV
★★★★★
5.0 star rating 3/21/2021 I want to thank Deb (great personality and customer service) for setting up my appointment on a Sunday and Jerry (awesome technician) for the outstanding job of repairing my fireplace. He also passed on some great maintenance recommendations. Jerry did an exceptional job cleaning the glass and inside the fireplace. I will DEFINITELY recommend Fireplace Fix to all my friends and family.
Marco H. N. Las Vegas, NV
Service Areas
Southern Nevada
- Las Vegas
- Henderson North, South, East and West
- Summerlin North, South, East and West
- Paradise
- Southern Highlands
- Sun City
- Rhodes Ranch
- North Las Vegas
- Boulder City
- Whitney
- Nellis Air Force Base
- The Lakes
- Centennial